Privacy policy

Privacy Policy

CellarDoor Productions Pvt. Ltd.(“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information in connection with our video production services and website: www.cellardoorproductions.in

1. Information We Collect

We may collect the following types of information to provide our services effectively:

  • Personal Information: Name, email address, phone number, and business details you provide through contact forms, inquiries, or project briefs.

  • Project Details: Information related to your production needs, such as creative briefs, scripts, and media assets.

  • Payment Information: Billing addresses and payment details for invoicing and transactions.

  • Usage Data: Information about your interaction with our website, such as IP address, browser type, and activity, collected through cookies or similar tracking technologies.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide video production services.

  • Manage contracts, invoices, and payments.

  • Collaborate on project details, creative processes, and approvals.

  • Improve our website, services, and customer experience.

  • Send updates, newsletters, and promotional materials (only if you opt-in).

3. Sharing and Disclosure of Information

We do not sell or rent your personal information to third parties. However, we may share information with:

  • Service Providers: Trusted partners such as freelancers, videographers, and editors who assist in delivering our services.

  • Legal and Regulatory Authorities: If required by law or to protect our rights and property.

  • Business Transfers: In the event of a merger, acquisition, or sale of business assets.

4. Data Security

We employ reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

5. Your Rights

As a user, you have the right to:

  • Access: Request access to the personal data we hold about you.

  • Correction: Request corrections to inaccuracies in your personal information.

  • Deletion: Request the deletion of your personal data, subject to legal obligations.

  • Opt-Out: Unsubscribe from marketing communications by clicking the “unsubscribe” link in our emails or contacting us directly.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and gather analytics data. You can manage or disable cookies through your browser settings, but doing so may affect the functionality of our website.

7. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

8. Links to Third-Party Websites

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing personal information.

9. Updates to this Privacy Policy

We reserve the right to update this Privacy Policy at anytime. Changes will be posted on this page, and the effective date will be revised accordingly.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: